Withdrawing from your VegasNow account

You request a withdrawal from My Account, choose a payout method and enter the amount. From there the request is reviewed. That review checks that your account is verified, that the deposit behind the money has been played through as our terms require, and that no active bonus is still tying the balance up. Once approved, the payment is sent to the method you chose.

Where it applies, funds go back to the method you used to deposit. That is a standard safeguard in online payments: returning money along the path it came in confirms that the person cashing out is the person who paid. Some deposit methods in our Australian table, such as credit card and Cashtocode, are not listed for withdrawals, so in those cases the withdrawal tab shows the routes you can use instead.

Each method has its own minimum and maximum, and your account also has daily, weekly and monthly withdrawal caps set out in our general terms. A method's range and the account cap are two separate limits; a request has to fit inside both. Large amounts may be paid in instalments rather than in one transfer.

The three bank-transfer rows, Inpay, PayAnyBank and Wire, share the same range: AUD 300 at the bottom and AUD 6,000 at the top of a single request. They suit a withdrawal of a meaningful size paid straight to an Australian bank account in your name. The AUD 300 floor is the catch. If your balance is A$150, a bank transfer is simply not available for it.

MiFinity fills that gap. Its range starts at AUD 30 and runs to AUD 4,000, and it is also a deposit method, so a player who funds through MiFinity can usually cash out the same way. For smaller wins it is the only AUD route in the table. You need a MiFinity account in your own name, and any fee MiFinity charges for moving money onward to your bank is a provider fee, which you bear.

For amounts above a method's maximum, the request is split or paid over more than one transfer. Our withdrawal FAQ notes that large amounts may be paid in instalments, and your account's daily, weekly and monthly caps decide how quickly the full sum can move. Players with VIP status may have different withdrawal or daily limits at our discretion; the VIP and loyalty page lists what the VIP Lounge publishes.

A method's range limits one request. Our general terms (v2.3) add a second layer: account caps for each calendar day, week and month, counted in UTC from 00:00 to 23:59 rather than on Australian time.

These are the figures in the published terms. Individual account conditions or payment-method rules can differ, so confirm the caps on your account with our support team before planning a large cash-out. A cap sets a ceiling; it is not a promise of when the money arrives.

During daylight saving the UTC day turns over at 11 am in Sydney, 10 am in Brisbane and 8 am in Perth.

A worked plan: your verified account holds A$14,000, every deposit has passed 3×, no bonus is active, and you choose bank transfer, which pays A$300 to A$6,000 per request.

1. UTC day one: request A$6,000. That uses the full daily cap.
2. UTC day two: request another A$6,000. The week now totals A$12,000, so the weekly cap is reached.
3. First UTC day of the following week: request the final A$2,000, well inside the A$42,000 monthly cap.

Keep a note of each request (UTC date, amount and method) so any instalment or delay can be traced quickly with support.

The crypto rows are easy to misread, so a few clarifications. The ranges are in the coin, which means their Australian-dollar value rises and falls with the market. A maximum of 0.12 BTC per request is worth a very different amount from one month to the next; check the current value before assuming a single request will cover your balance.

The ranges also differ a lot between coins. Tether starts at 20 USDT and stops at 4,000 USDT, while Dogecoin runs from 0.01 to 20 million DOGE. The deposit table, by contrast, lists crypto minimums with "no max limit", so depositing a large amount in one coin does not mean the same amount can come back in one request.

• Give a wallet address for the right coin and network. A Bitcoin payout needs a Bitcoin address. An address on the wrong network may lose the funds.
• Use a wallet you control. The payout should go to a wallet in your control, consistent with the rule that payment methods belong to the account holder.
• Expect network costs. The amount that lands can be less than the amount sent because the blockchain charges a fee.

Opening a VegasNow account does not require documents. Verification is a separate step, and it can be requested later, typically before your first withdrawal. Our withdrawal FAQ states plainly that verification is required, so a first cash-out cannot be completed until your identity has been confirmed.

The verification area of your account shows what is needed for your case. The purpose is to confirm that the person asking for money is the adult who opened the account and owns the payment methods used on it. That protects you as much as us: it makes it far harder for anyone else to take money out of your balance.

Make sure the details on your profile match your documents exactly, including your full name and date of birth. Mismatches between the profile, the documents and the name on your payment method are the most common reason a request needs extra back-and-forth.

Your account's verification area sets the exact list. Typically that means:

• Photo ID that shows your full name and date of birth exactly as your profile does.
• Proof of address in that same name, if it is requested.
• Proof that the card or wallet you paid with is yours. Ask our team which details you may cover before sending an image of a card.
• Clear files, uploaded only through your account, never via an unexpected email or chat link.

A welcome bonus changes what you can withdraw and when. Each stage carries 40× wagering on the bonus amount and 40× on free-spin winnings, with a 7-day bonus period. Until that wagering is complete, the bonus and the winnings tied to it are not withdrawable. Several caps also apply: cash-out from a deposit bonus is limited to A$5,000 per offer, and winnings from welcome free spins are capped at A$300. Only one bonus can be active at a time, and the maximum bet while one is running is A$8.

Here is how the numbers play out. A first deposit of A$100 earns a 150% match of A$150. The wagering target is A$150 × 40 = A$6,000. On pokies that counts in full; on roulette only 25% of each bet counts, so the same target would need A$24,000 in roulette bets. Blackjack and game shows count 10%, baccarat 0%. Once the A$6,000 is reached inside the 7 days, the bonus wagering is complete and the balance can be withdrawn, subject to the A$5,000 cap and the usual verification.

If you would rather keep withdrawals simple, you can decline a bonus. Our bonuses page explains the full terms, and the welcome bonus page sets out each of the four stages.

When you write in, give the request time and time zone, amount, method, any reference and which documents you have already sent. Our support page lists the ways to reach us.

• Your account is verified and your profile details match your documents.
• Each deposit behind the balance has been wagered at least 3×.
• No bonus is active, or its 40× wagering is complete.
• The amount sits inside your chosen method's range, for example AUD 300 or more for a bank transfer.
• The method or wallet is in your own name, and a crypto address matches the coin.
• You know your account's daily, weekly and monthly caps, shown in our terms.

If anything is unclear, our support team can confirm before you submit, which is quicker than fixing a rejected request. You can also email support@vegasnow.com.